CARRIAGE TERMS
Since we provide service packages digitally, this policy primarily outlines the service delivery process and timeline to ensure customers clearly understand the “delivery method” for virtual services.
Service Delivery Method
1.1 All services are provided digitally, including via email, online platforms, cloud files, or other mutually agreed virtual methods.
1.2 There is no physical shipping or logistics; delivery indicates that the service content is available for use or download.
1.3 Users must ensure that they provide the correct email address or receiving channel to guarantee successful service delivery.
Delivery Time
2.1 Service delivery typically begins within 1-3 business days after order confirmation and receipt of necessary information.
2.2 Specific delivery times may vary depending on package type and workload; we will provide an estimated completion time after order confirmation.
2.3 Delivery time may be delayed if the user fails to provide the required materials or information in a timely manner, but this will not affect the effectiveness of the service itself.
Delivery Process
3.1 At each stage of service execution, we will send progress reports or completed deliverables to the user electronically. 3.2 Users can view the delivered content through the agreed channels and make reasonable modification suggestions (within the service package).
3.3 All delivery results will be archived electronically. Users should keep relevant documents safe to avoid other problems caused by loss.
Precautions
4.1 As this is a virtual service, physical returns are not supported after delivery.
4.2 We promise to complete delivery on time, but we are not responsible for delays caused by third-party network or user equipment problems.
4.3 Users must ensure that the information provided is accurate. Users shall bear full responsibility for any delays or problems caused by incorrect information.
Policy Updates
5.1 We may adjust and update the delivery process according to changes in operations or services. The latest version will be published on the website and will take effect immediately.
Contact Us
If you have any questions about service delivery or delivery time, please contact us through the following methods:
Email: [email protected]